1. Introduction

At Scribes and Beyond, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, shop online, or interact with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data.

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2. Information We Collect

We may collect and process the following types of personal data about you:

• Contact Information: Name, email address, phone number, mailing address.

• Payment Information: Credit/debit card details (processed through secure payment gateways).

• Transaction Data: Details about purchases you make.

• Account Information: Username and password if you create an account with us.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

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3. How We Use Your Information

We use your personal data for the following purposes:

• To process your orders and manage your account.

• To communicate with you about your purchases or inquiries.

• To send you marketing communications if you have opted in to receive them.

• To improve our products and services based on your feedback and usage data.

• To comply with legal obligations.

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4. Legal Basis for Processing Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where you have given us consent to do so.

• Where we need to perform a contract with you.

• Where we need to comply with a legal obligation.

• Where it is necessary for our legitimate interests and your interests do not override those interests.

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5. Data Sharing

We may share your personal data with:

• Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, shipping providers).

• Legal Authorities: To comply with legal obligations or protect our rights, privacy, safety, or property, or that of others.

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6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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7. Your Rights

Under the GDPR, you have rights regarding your personal data, including:

• The right to access your personal data.

• The right to request correction of your personal data.

• The right to request deletion of your personal data.

• The right to object to processing.

• The right to request the transfer of your personal data to another party.

To exercise these rights, please contact us using the contact details below.

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8. Security of Your Data

We take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

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10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

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Scribes and Beyond
SHOP 1 / 70 Glebe Point Road
Glebe NSW 2037
support@scribesandbeyond.com
+61491043292